Terms of Service

Welcome to YumeFeel.
By using our website, you’re joining a community that believes good sleep is the foundation of a better life.
We ask that you read these terms carefully — they’re here to protect both you and us, and to ensure your experience stays restful and fair.

1. General Information

This website is operated by YumeFeel. Throughout the site, the terms “we”, “us”, and “our” refer to YumeFeel.
By visiting our site or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”, “Terms of Service”), including all additional terms, conditions, and policies referenced here or linked throughout our store.

These Terms apply to all users of the site — including browsers, customers, and content contributors.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your country of residence, or that you have permission from a guardian to make a purchase.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright or resale laws).

We reserve the right to refuse service to anyone, at any time, for any reason — though we hope we never have to.

3. Product Information

We take care to ensure every product image, description, and detail is accurate and reflective of what you’ll receive.
However, slight variations in color or texture may occur due to natural materials, lighting, or screen settings — this is part of the beauty of handcrafted and premium bedding.

We do our best to keep products in stock, but availability may change without notice.

4. Pricing & Payments

All prices listed on our site are in USD (unless otherwise stated).
Prices may change without notice, but any confirmed orders will always be honored at the price shown at checkout.

We accept secure payments through trusted gateways (Shopify Payments, PayPal, etc.), and your payment information is never stored or shared.

5. Shipping & Delivery

We partner with reliable fulfillment centers and shipping providers to ensure your order arrives safely.
Delivery times are estimates and may vary due to customs, weather, or carrier delays.
You can review our full Shipping Policy for details on regions, timelines, and procedures.

6. Returns & Refunds

We want you to love what you sleep with.
If something doesn’t feel right, you can review our Refunds & Returns Policy for eligibility and next steps.
We handle every return with care, just as we do with every product.

7. Accuracy of Billing & Account Information

You agree to provide accurate and complete information when placing an order.
If we suspect fraud, unauthorized activity, or incomplete information, we may cancel or refuse your order for protection.

8. Intellectual Property

All content on this site — including text, images, graphics, logos, and product designs — is the property of YumeFeel and protected by international copyright laws.
You may not copy, reproduce, or distribute any content without our written permission.

9. Third-Party Services

Some services we use (like payment gateways or shipping providers) have their own terms.
By using our store, you also agree to their terms where applicable.

10. Limitation of Liability

While we take every measure to ensure quality and safety, YumeFeel is not liable for indirect or incidental damages arising from the use of our products or website.
Your experience is important to us — if there’s ever an issue, reach out to hello@yumefeel.com, and we’ll work toward a resolution.

11. Changes to Terms

We may update or revise these Terms occasionally to reflect changes in our business or the law.
The latest version will always be posted here, with the updated date clearly stated.

12. Contact Us

Questions about the Terms of Service?
Reach us anytime at hello@yumefeel.com — we’re always happy to help.

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